Effective Date: Jan 21, 2019

Thank you for choosing Linen Harbour. This Shipping Policy outlines the details regarding the shipping of our products to ensure a transparent and satisfactory shopping experience.

Shipping Information

Processing Time:

Orders are typically processed and shipped within 5 business days from the date of purchase. This excludes weekends and holidays.

Shipping Methods:

We offer various shipping options, including standard and expedited services. The available methods and associated costs will be displayed at the time of checkout.

Shipping Destinations:

We currently ship to addresses within united state. If you are located outside these areas, please contact us for assistance.

Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the status and location of your package.

Shipping Delays:

While we strive to ensure timely deliveries, please note that shipping delays may occur due to unforeseen circumstances, such as weather conditions or carrier issues. We appreciate your understanding in such situations.
Returns and Exchanges Policy

At Linen Harbour, we want you to be satisfied with your purchase. If you are not completely happy with your order, we offer a straightforward returns and exchanges policy.

Returns

Eligibility:

To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it. It must also be returned within 3 days from the date of purchase.

Return Process:

To initiate a return, please contact our customer service at info@linenharbour.com.au  to obtain a return authorization. You will be responsible for the return shipping costs.

Refunds:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment.
Exchanges

Eligibility:

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at  info@linenharbour.com.au .

Exchange Process:

To initiate an exchange, please contact our customer service at info@linenharbour.com.au to obtain an exchange authorization. You will be responsible for the return shipping costs.
Contact Us

If you have any questions about our Shipping and Returns Policy, please contact us at info@linenharbour.com.au

Thank you for choosing Linen Harbour.